Oak Mall Shopping Centre has many facilities that are provided to our visitors, designed to make your visit as convenient and enjoyable as possible.
Customer Information & Services
WCs & Baby Changing Facilities
The Oak Mall public toilets are in Upper Clyde Square and can be reached by ramp or escalator. There are 2 disabled toilets*. Baby change facilities are available in the male and female toilets and one disabled toilet. The toilets are open from 9am until 6pm Monday to Saturday and from 12 noon until 4pm on Sundays. Outside the Centre, there are public toilets run by Inverclyde Council in Hunters Place and King Street.
*Disabled toilets require radar key to access, radar keys are available from Your Voice, shop mobility at Upper Clyde Square. You can also request access from the security office located at the Westburn Service Area or by calling 01475 724233.
Oak Mall has 2 car parks; Hunters Place and King Street offering 90 car-parking spaces. *All car parks and spaces are £1 per hour for a maximum of 4 hours, thereafter a fine will be imposed by the parking company controlling the car parks.
For your safety and security, Oak Mall is covered by a network of CCTV cameras. The mall is patrolled by fully trained security officers and first aid care is available if required.
Oak Mall is mainly set out on one level, making it easily accessible for disabled visitors. There are 4 spaces for disabled shoppers in the Hunters Place car park (standard parking charges are applicable) and a Shopmobility unit within the Centre, in Upper Clyde Square, which offers powered and manual wheelchairs (call 01475 732 600 for more information). Oak Mall’s public toilets are located within Upper Clyde Square and have a ramp for access. There are 2 disabled toilets* and baby change facilities.
*Disabled toilets require Your Voice to access, you can request access from the Security Office located at the Westburn Service Area or call 01475 724 233.
Free WiFi is now available throughout the Oak Mall Shopping Centre. Terms and Conditions apply, signal strength within the Mall may vary and service cannot be guaranteed.
We have one accessible payphone for customer use located adjacent to Superdrug.
Oak Mall’s Shopmobility unit is in Upper Clyde Square and has 4 dedicated disabled car parking spaces in the King Street car park, with a further 4 disabled spaces in the Hunters Place car park. For more information, please telephone 01475 732600 or visit www.yourvoice.org.uk
Cash PointsCash Machines are located at:
- TSB: Hamilton Gate
- Santander: Hamilton Gate
- JD Sports: Hamilton Way
- Wilko: Hamilton Way
Amazon Lockers have now arrived at the Oak Mall Lower Clyde - great for your gift collections when you are working.
If you have any enquiries about items of lost property please contact the Centre Management Office on 01475 724 233.